faq

Payment & Shipping

I accept Paypal, Etsy Direct Checkout, debit cards, credit cards and Etsy gift cards. 

I SHIP ALL MY ITEMS FROM THE ADDRESS PROVIDED. PLEASE MAKE SURE YOUR ADDRESS IS UP TO DATE BECAUSE I CAN NOT BE HELD RESPONSIBLE FOR PACKAGES THAT ARE LOST OR RETURNED TO ME.

I use USPS for all my orders so tracking number will be provided . If you need something to you faster than what is offered, you can always contact me for faster shipping times (additional costs may apply).

Please allow additional time for all Internationally shipped items.

Please let me know if you would like signature confirmation for your order.



 

Additional Policies and FAQs

I will always have your items shipped out in time for your event (or I will not take the order). Unfortunately I have no control of shipping delays from the post office.

***IF YOU NEED YOUR ORDER RUSHED AND I HAVE TO SHIP YOUR ITEM IN A WEEK OR LESS, THERE WILL BE A 6.00 EXPEDITED SERVICE CHARGE.***
Please let me know before you place your order so I can add the charge.

**Please include your party date in the Notes to Seller during checkout**
**Please include correct spelling of name if receiving a custom order**

**If for any reason you are not satisfied with your order, please contact me and I will work with you on resolving the issue.**



 

Returns & Refunds

No refunds or cancellations are accepted once order is made. I cannot be responsible for lost or damaged items once the package leaves my hands. If your item does get lost or damaged during the shipping process, please contact me and I will try to work something out with you.

 

 

Thank you for shopping with us!
  • Facebook Social Icon